Services & Offerings

Hospitality technology services built for always-on operations.

AEGIS provides advisory, engineering, deployment, and governance services for hotels, resorts, integrated resorts, and hospitality properties across infrastructure, guest connectivity, property networks, cybersecurity, business continuity, privacy, and compliance-led technology delivery.

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Hospitality Infrastructure Datacenter, cloud, compute, storage, virtualization, and core platforms supporting property operations.

Property Networks & Guest Connectivity Guest Wi-Fi, wired networks, switching, routing, segmentation, firewalls, and connected property systems.

Hospitality Cybersecurity Endpoint, network, email, vulnerability, patch, awareness, and security controls for guest and business environments.

Backup, Recovery & Continuity Protection and recovery for hotel systems, business applications, databases, virtual platforms, and critical property workloads.

Privacy, Risk & Compliance Guest data privacy, DPO advisory, compliance training, risk governance, ERM, and business continuity management.

Core capabilities

Technology services designed around the hospitality environment.

Infrastructure

Hospitality Infrastructure & Hybrid Cloud Systems

Design, modernization, migration, and lifecycle support for the core technology platforms that support hotel operations, guest services, back-office systems, property applications, and 24/7 availability.

Compute, Storage & Virtualization Planning and implementation support for resilient compute, storage, virtualization, hyper-converged infrastructure, and platform consolidation.

Property Datacenter & Core Systems Datacenter modernization, infrastructure architecture, rack and server design, resilient power considerations, and operational readiness planning.

Hotel Systems & Platform Migrations Migration planning and execution for property workloads, hotel applications, databases, infrastructure platforms, and business-critical systems.

Network

Property Networks & Guest Connectivity

High-density network architecture and engineering for hospitality environments where guest experience, operational systems, security devices, and business applications all depend on reliable connectivity.

Guest Wi-Fi & High-Density Wireless Wireless architecture for guestrooms, public areas, function spaces, restaurants, back-of-house operations, and high-density hospitality venues.

Core, Access & Property Network Segmentation Core, distribution, access, routing, VLAN, VRF, redundancy, and segmentation for guest, staff, hotel systems, IPTV, voice, CCTV, access control, and IoT networks.

Secure Internet & Perimeter Engineering Firewall design, secure internet edge architecture, policy review, segmentation, remote connectivity, and perimeter hardening for property environments.

Cybersecurity

Hospitality Cybersecurity & Security Enablement

Cybersecurity product advisory and deployment support focused on protecting guest data, hotel systems, endpoints, networks, business applications, and operational technology from evolving threats.

Endpoint Detection & Response EDR advisory, deployment support, agent coverage tracking, and operational alignment across property and back-office endpoints.

Network Detection & Response NDR advisory and deployment support for visibility across guest, corporate, server, and operational network traffic, including anomaly detection and threat investigation.

Email Security & Threat Protection Email protection platforms, phishing defense, threat prevention, and secure messaging controls for property and corporate users.

Phishing Simulation & Security Awareness Training Phishing simulation campaigns and security awareness programs tailored for hotel staff, operational teams, management, and administrative users.

Vulnerability & Patch Management Vulnerability scanning, asset coverage tracking, risk-based prioritization, patch advisory, remediation coordination, exception handling, and governance reporting across hospitality technology assets.

Security Product Integration Advisory and implementation support for integrating security tools into hospitality IT operations, monitoring workflows, and incident response processes.

Continuity

Backup, Recovery & Hospitality Business Continuity

Backup and recovery solutions designed to protect hotel systems, databases, virtual workloads, file services, and business-critical applications while reducing the operational impact of outages or cyber incidents.

Backup & Restore Solutions Endpoint, server, virtual machine, database, application, and file-level backup with scheduled recovery validation for critical property systems.

Immutable Backup & Ransomware Recovery Immutable repositories, air-gap or cloud vaulting options, and recovery workflows designed to improve resilience against ransomware and destructive attacks.

Disaster Recovery Planning Recovery architecture aligned with RTO/RPO, property system criticality, guest-impact priorities, and documented restoration runbooks.

Recovery Testing & Documentation Periodic restore testing, recovery evidence, documented procedures, and operational readiness reporting for property and corporate technology teams.

Compliance

Guest Data Privacy, Risk Governance & Compliance

Advisory and enablement services for hospitality organizations that need to strengthen guest data privacy, regulatory readiness, technology risk management, business continuity, and accountable operational practices.

DPO Advisory Support for guest and employee data privacy governance, DPO operations, privacy notices, policy alignment, and accountability practices.

Automated Compliance Training Tool-assisted privacy and compliance training for hospitality employees using LMS or awareness platforms for delivery, acknowledgement tracking, quizzes, reporting, and evidence documentation.

Risk-Based Governance Governance model design that prioritizes policies, controls, remediation, and reporting based on guest impact, business risk, operational criticality, and regulatory exposure.

Risk Management / Enterprise Risk Management Risk management support including technology risk registers, control mapping, treatment plans, ownership tracking, and management reporting for hospitality operations.

Business Continuity Management BCM support from policy and BCP documentation to property-level testing, implementation coordination, recovery roles, crisis readiness, and continuity reporting.

Engagement approach

A practical delivery model from property assessment to operation.

AEGIS structures hospitality engagements around property discovery, solution design, implementation discipline, validation, and operational handover so hotel IT and operations teams can sustain the outcome after deployment.

Assess

Review the property environment, guest and operational systems, risks, constraints, objectives, and service requirements.

Design

Develop a practical architecture and implementation plan aligned with guest experience, property operations, resilience, and risk priorities.

Deploy

Implement, migrate, configure, harden, document, and validate the solution while minimizing disruption to live property operations.

Operate

Support handover, property readiness, operational documentation, governance alignment, and continuous improvement.

Planning a hospitality technology upgrade or new property deployment?

Talk to AEGIS about property infrastructure, guest Wi-Fi, network modernization, hotel systems connectivity, cybersecurity, backup and recovery, guest data privacy, governance, or compliance requirements.

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